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Delivery time

Processing Time:
Most orders (not containing items requiring additional processing time) ship within 1-2 business days from our warehouse in Saginaw, Michigan, depending on the volume of orders currently being processed. Domestic orders will generally arrive 1-14 business days after being shipped depending on shipping method selected. Orders are not processed on Saturdays, Sundays or major US Holidays. 

 

Expedited Delivery Options

(3-day Express, 2nd Day & Overnight) are available to most USA locations.  Overnight orders placed by 10am EST will ship that same day. Expedited orders placed after 10am EST will be shiped by the next business day (Monday - Friday excluding holidays).  Liability of this guarantee is limited to the amount of Shipping and Handling for your order.  

Our warehouse ships orders Monday thru Friday. The day the order is submitted does not count as a delivery or processing day. We highly suggest calling our Customer Support department directly to ensure your merchandise will arrive when needed.

Rush This Order is available as you check out for an additional charge of $1.95 plus cost of shipment.  Rush this order does not guarantee a faster delivery method.  Rush orders are guaranteed to leave our warehouse within one business day. Rushed orders must be placed before 10 am Eastern Standard Time (Monday-Friday) to qualify for shipping that day.  An estimated shipping and delivery date will be available to you as you check out.  The Rush this Order option is not available for international orders.   International orders may be held up to fourteen days before processing for verification purposes.

Fed-Ex:
Fed-Ex Ground and Fed-Ex SmartPost are the preferred shipping methods for domestic orders over 1 pound.  Fed-Ex Ground delivery is guaranteed in 1-4 business days to most domestic destinations. Fed-Ex SmartPost delivery requires 3-7 business days to most US domestic addresses.  A Fed-Ex tracking number will be emailed to you for your convenience.  For faster delivery, select Fed-Ex 2nd Day or Overnight service for your order.  With Fed-Ex expedited shipping your order will automatically be upgraded to our In House Rush status.  (Fed-Ex cannot deliver to Post Office Boxes or military addresses: please provide a street address when checking out or select a USPS delivery option.)

For Fed-Ex International delivery guaranteed in 1-5 business days, select Fed-Ex International Economy or Fed-Ex International Priority.

USPS:
Small, light orders will generally be shipped via the USPS.  Your shipping options are based on the weight of your order and it's destination address.  Additional delivery time should be expected to shipments going to US Military addresses or addresses in Brazil.

For USPS International shipment, delivery may take 8 weeks or more.

Please be aware additional taxes or brokerage fees may be charged for international orders upon delivery.  Please check your local customs office for more information.

Notice to customers in or around Brazil:  Orders shipping through Brazilian Customs via USPS Priority Mail International or USPS First Class Mail International have been severely delayed.  Normally orders are received within 1-8 weeks.  Lately, delivery has taken up to four months. 

We also offer the following Fed-Ex international delivery services with guaranteed delivery within one week.  However, this service is typically more expensive:



Please note that our Customer Support Department is CLOSED (orders are also not processed/shipped) Saturdays, Sundays and on the following U.S. Holidays:


  • New Year's Day (January 1st)
  • Memorial Day (Last Monday in May)
  • Independence Day (July 4th)
  • Labor Day (First Monday in September)
  • Thanksgiving Day (Last Thursday in November)
  • Christmas Eve (December 24th - Closed at Noon)
  • Christmas Day (December 25th - or the following Monday if falls on Sunday)
  • New Year's Eve (December 31st)

If the holiday falls on a Saturday or a Sunday, Customer Support will be closed the preceeding Friday or the following Monday.