Back Ordered Items
When products are unavailable at the time the majority of your order ships but are expected to be stocked soon; we offer our back order system. Back ordered item(s) will be indicated on your packing slip and will ship at no additional cost to you as soon as the product(s) becomes available.
Out of Stock Items
Please be aware that "Qty in Stock" on our web site is an estimate of actual quantity available. Although we try to keep the inventory count available as accurate as possible, differences may occur due to defects or damages. If we have a low quantity of an item in stock, it is possible that it will be out of stock when your order is pulled. If the item will not be restocked, it will be cancelled from your order.
If an item is out of stock when we fill your order, and if you are purchasing your merchandise using a credit card, you will only be charged for those items that are being shipped. If you choose to pay using a Money Order or PayPal and an item is out of stock at the time your order is processed, the item will be cancelled from your order and you will be issued a store credit in the amount of the difference.
We do allow exceptions when items are ordered in large quantities for special occasions. Please contact our customer service department for more information regarding our special order policy.