New Email System

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Rachel Kent
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New Email System

Post by Rachel Kent » Fri Sep 27, 2019 4:51 pm

Hey Cherries! Happy Friday! We are trying out a new email which is a ticketing system. Nothing changes on your part! You can still email us like normal. (It's just more organizational for us on our end.) But on our contact page there is a new form you can fill out if you want, and the live chat feature is now located on the bottom right of your screen instead of on the top.

Let us know if you have any questions!

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sdwhru
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Re: New Email System

Post by sdwhru » Fri Sep 27, 2019 4:57 pm

very cool; wondered what the red box was that showed up all of a sudden in the right hand corner
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Shutterbug
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Re: New Email System

Post by Shutterbug » Fri Sep 27, 2019 5:14 pm

Rachael thanks for the update.
Kimber
I used to be indecisive; now I'm not sure.

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blfonty
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Re: New Email System

Post by blfonty » Fri Sep 27, 2019 9:57 pm

Thanks for letting us know. I notice the red box, too.
blfonty a.k.a. Bonnie

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DN in MN
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Re: New Email System

Post by DN in MN » Sat Sep 28, 2019 8:15 am

Very nice :)  Thank you for the update!
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emmapaige
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Re: New Email System

Post by emmapaige » Sat Sep 28, 2019 8:21 am

Thanks for the update!
** Chris **

My blog: http://mommomandpoppop.blogspot.com/

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Vicki R.
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Re: New Email System

Post by Vicki R. » Mon Sep 30, 2019 5:14 pm

Thanks!  Love the new chat box in the lower corner.
 

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CarrieG
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Re: New Email System

Post by CarrieG » Wed Oct 02, 2019 6:42 pm

ummmmmmmmmm is there a way to disable the fancy red box on my end??  it is eating memory on my laptop like a starving child.............

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pawprints
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Re: New Email System

Post by pawprints » Wed Oct 02, 2019 7:20 pm

Thank you so much for this new feature. Just want to ask if it can it be made smaller on the phone? it takes up a lot of screen real estate and I've even activated it by mistake. Or as Carrie suggested can there be an option to disable it on certain devices?
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Echo
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Re: New Email System

Post by Echo » Fri Oct 04, 2019 1:40 pm

pawprints wrote:
Wed Oct 02, 2019 7:20 pm
Thank you so much for this new feature. Just want to ask if it can it be made smaller on the phone? it takes up a lot of screen real estate and I've even activated it by mistake. Or as Carrie suggested can there be an option to disable it on certain devices?

Yup, I'm working on this now. 
ps. What phone are you using?
-Echo

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Echo
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Re: New Email System

Post by Echo » Fri Oct 04, 2019 1:41 pm

CarrieG wrote:
Wed Oct 02, 2019 6:42 pm
ummmmmmmmmm is there a way to disable the fancy red box on my end??  it is eating memory on my laptop like a starving child.............

Eww,
I'm looking into this.
-Echo

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pawprints
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Re: New Email System

Post by pawprints » Fri Oct 04, 2019 2:25 pm

echo wrote:
Fri Oct 04, 2019 1:40 pm
pawprints wrote:
Wed Oct 02, 2019 7:20 pm
Thank you so much for this new feature. Just want to ask if it can it be made smaller on the phone? it takes up a lot of screen real estate and I've even activated it by mistake. Or as Carrie suggested can there be an option to disable it on certain devices?

Yup, I'm working on this now. 
ps. What phone are you using? 
iPhone Xs
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Echo
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Re: New Email System

Post by Echo » Wed Oct 09, 2019 12:57 pm

It is smaller now on small screens. Let me how it is now for you.
-Echo

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